Our Commitment

Responsible Gaming at fg88 Safe and Healthy Gaming Experience

Fg88 believes gaming should be purely for fun. Your wellbeing, mental health, and your family's happiness matter most to us. We want you to stay in control at all times.

fg88 is fully committed to responsible gaming.

Core Principles of Responsible Gaming

Fg88 follows several important policies and offers key benefits to protect its players.

Limit Controls

Set your own deposit, loss, and session limits. Staying within your budget has never been easier.

Self-Exclusion

Take a break from gaming for a set period or permanently. fg88 will fully support you through the process.

Time Controls

Decide how much time you want to spend gaming each day. fg88 will notify you when you reach your limit.

Reality Check

Fg88 will remind you at regular intervals how much time and money you have spent.

Minor Protection

Fg88 strictly enforces an 18+ policy. Parental control guidelines are available for guardians.

24/7 Assistance

Fg88's support team is available anytime to help with gaming-related concerns.

What is responsible gaming and why does it matter?

Responsible gaming means treating gaming purely as entertainment — not as a source of stress or addiction. At fg88, we want every player to game in a healthy mindset, within a set budget, and for enjoyment.

Online gaming can be a great source of fun. However, some players may develop an unhealthy reliance on gaming, which can negatively affect their finances, relationships, and mental health. fg88 takes this seriously and is committed to helping players stay in control.

Key principles of responsible gaming:

  • Play for fun only, not as a way to make money.
  • Set a budget in advance and stick to it.
  • Never chase losses by placing bigger bets.
  • Avoid gaming during periods of stress or emotional distress.
  • Gaming should never take priority over work, family, or your health.
  • Avoid playing under the influence of alcohol or any substance.

Fg88 is here for you. If you or someone you know needs support, reach out to the fg88 support team right away.

Signs of Problem Gaming
  • Spending beyond your budget
  • Chasing losses after a losing streak
  • Constantly thinking about gaming
  • Hiding gaming activity from loved ones
  • Going into debt because of gaming
  • Unable to stop playing
Signs of Healthy Gaming
  • Staying within your set budget
  • Able to accept losses without distress
  • Making time for family and work
  • Able to stop playing whenever you choose
  • Playing for entertainment only
  • Not hiding your gaming from others

Fg88 Responsible Gaming Tools

Fg88 offers a range of effective tools to help you stay in control. Access them anytime through your settings.

Deposit Limit

Set a daily, weekly, or monthly maximum deposit. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies.

Loss Limit

Set a maximum loss amount for a given period. Once you reach that limit, fg88 will automatically pause your gaming session.

Session Time Limit

Set a daily time limit for gaming in advance. Once the time is up, fg88 will log you out of the app and prompt you to take a break.

Reality Check

At set intervals, fg88 will send you a notification showing how much time you have spent and how much you have spent.

Cooling-Off Period

Take a temporary break of 1 day to 6 weeks. During this period your account will be locked and no deposits or gameplay will be possible.

Self-Exclusion

Exclude yourself from fg88 for 6 months, 1 year, or permanently. Once this request is submitted, it cannot be cancelled.

How to set limits: Log in to fg88 → Settings → Responsible Gaming → choose your preferred tool. For any issues, contact us via live chat.

Check Yourself

Ask yourself the questions below. If you answer yes to most of them, it may be time to seek help.

Do you chase your losses by placing bigger bets?
Is gaming harming your family life or work?
Do you play secretly without telling anyone?
Have you borrowed money or dipped into your savings because of gaming?
Do you find yourself unable to stop playing even when you want to?
Do you turn to gaming to cope with stress or depression?
Is gaming affecting your sleep or health?

If you answered "Yes" to three or more questions, contact fg88 support or use Self-Exclusion without delay.

How to get help?

Acknowledging a problem takes strength. Asking for help is nothing to be ashamed of. fg88 is here for you.

1
Contact fg88 Support

Chat with us directly in Bengali via live chat. Our team will help you without judgment.

2
Set Account Limits

Instantly set deposit, loss, or session limits to keep yourself in control.

3
Cooling-Off or Self-Exclusion

Take a short or extended break whenever you need one. fg88 respects your decision.

4
Seek Professional Help

Talk to a family member or trusted friend. If needed, seek guidance from a mental health professional.

Fg88's support team is with you in complete confidence. Your information will never be shared with anyone.

Guidelines for Parents

Fg88 strictly enforces an 18+ policy. As a parent, you can also take steps to protect your child from online gaming.

  • Use parental control software on shared family devices.
  • Always keep your fg88 account password secure.
  • Have an open conversation with your child about online gaming.
  • If you have any concerns, contact fg88 support.
  • Fg88 will take immediate action if underage gaming is detected.

No one under the age of 18 may register or play on fg88. Providing a false age will result in account forfeiture.

fg88's Responsible Gaming Commitment

We commit to always putting players' interests first at fg88. We will actively work to prevent gaming addiction, raise player awareness, and keep all necessary tools and support readily available.

International License
Certified Platform
18+ Policy
Strictly Enforced
24/7 Support
Support in Bengali
Confidentiality
Fully Secure

FAQ

Yes, your account balance remains intact during Self-Exclusion. You can withdraw it once the exclusion period ends or, in special circumstances, by contacting support. Note that any bonus balance may be forfeited.

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This rule protects you from spending more than intended on impulse.

No. Opening a new fg88 account during a cooling-off or self-exclusion period is strictly prohibited, and your details will be blocklisted in the system. This rule exists entirely for your protection.

Contact the fg88 support team directly. Share the account details of the person you are concerned about and we will investigate and take the necessary steps. It is also important to seek support from a professional mental health counselor.

Reality Check is an automated notification system. You can set intervals of 30 minutes, 1 hour, or any other duration you prefer. When the time is up, fg88 will show a pop-up so you can see exactly how long you have been playing and how much you have spent.

Play Responsibly, Play Happily

Join fg88 and enjoy a safe, fun gaming experience. We're always here for you.

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